Effective Date: 15/11/2024
Welcome to the Slow Boat website. By accessing or using this website, you agree to comply with the following terms and conditions. Please read them carefully before engaging with our services.
The Slow Boat website is intended for informational purposes only. It displays our menu and other relevant details. Orders cannot be placed online and must be made via phone or in person at our store.
Customers must be at least 16 years old to place an order unless accompanied by a parent or guardian.
Payment: All payments are made upon delivery.
Cancellations: Orders can only be canceled if they have not started being prepared.
Refunds: No refunds, if your order is incorrect or incomplete we will rectify for you.
Delivery Charges: A delivery fee of £1.50 applies for orders within a 3-mile radius.
Minimum Order: A minimum order value of £10 is required for delivery.
Delivery Times: Delivery is available during our opening hours. The last order must be placed at least 15 minutes before closing.
Customers must disclose any allergies when placing an order to ensure their meal meets their needs.
Disclaimer: Cross-contamination is possible as all food is prepared and cooked in the same kitchen. For further advice, please call us directly.
Delivery Delays: While we strive to deliver your food promptly, delays may occur due to factors such as traffic during peak hours. We will make every effort to get your food to you as soon as possible.
Order Issues: If you receive an incorrect order or encounter any issues with your food, please contact us immediately via the phone number on our website, and we will work to resolve the matter.
All images, text, and branding featured on the Slow Boat website are the property of Slow Boat and are not for unauthorized use. Permission must be obtained for any reproduction or use.
Modifications to your order can only be made by calling us as soon as possible. Changes will only be accepted if the order has not started being prepared.
Slow Boat does not currently offer promo codes. However, special in-store discounts may be available from time to time.
For complaints, inquiries, or order-related issues, please contact us at the phone number listed on our website.
Slow Boat reserves the right to update these terms and conditions as needed. Any changes will be posted on this page with a revised effective date. Customers are encouraged to review this page periodically.
Thank you for choosing Slow Boat. We appreciate your business and look forward to serving you!