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Privacy Policy

Effective Date: 15/11/2024

At Slow Boat, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We collect only the information necessary to provide you with our services, including:

  • Personal Information: Name, phone number, and delivery address to process and deliver your orders.
  • Sensitive Information: Dietary preferences and allergies, disclosed by you, to ensure your meals meet your dietary needs.

We do not collect payment details online or over the phone.

2. How We Use Your Information

The information we collect is used solely for the following purposes:

  • To process and deliver your orders accurately.
  • To tailor your meals to your dietary preferences and allergies, ensuring food safety and suitability.
  • To communicate with you regarding your orders, including confirmations or updates.

We do not use your information for marketing purposes unless explicitly agreed upon by you.

3. Analytics

We use Plausible Analytics, a privacy-friendly analytics service hosted at plausible.swiftblink.co.uk, to understand how visitors use our website. Plausible does not use cookies, does not collect personal data, and only records aggregated pageview statistics. No individual visitors are identified or tracked across sessions.

4. Data Sharing

We do not share your personal information with third parties, except when necessary to fulfill your order (e.g., delivery drivers or logistics partners). We ensure that these parties uphold the confidentiality of your data.

5. Data Security

We are committed to protecting your personal information by implementing the following measures:

  • Secured access to customer data.
  • Regular updates to our systems to safeguard against unauthorized access.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections or updates to your information.
  • Request the deletion of your information after completing your transaction.

For any of these requests, please contact us on 0161 745 7974 or 0161 737 0889, or visit us at 66 Broad Street, Pendleton, Salford, M6 5BZ.

7. Children’s Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please call us on 0161 745 7974 or 0161 737 0889, or visit 66 Broad Street, Pendleton, Salford, M6 5BZ.

This Privacy Policy is designed to provide transparency and assurance about how your personal information is managed. Thank you for trusting us with your orders!